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Terms and Conditions

Terms and Conditions

If you have any queries or concerns then we ask that this is reported to Cleo Hill at The Haven Healing Retreat who can resolve any instances.

Gift Vouchers - Once payment has been received, gift vouchers will be dispatched within 24 hours. If vouchers do not arrive due to post then treatment will still be granted. Please keep a copy of payment.

All treatments are not a substitute for medical treatment

Clients are requested to sign a disclaimer at initial consultation to declare all medical and lifestyle information supplied is correct and true to the best of their knowledge. Any changes in medical history must be reported to the therapist.

Cleo Hill at The Haven Healing Retreat is fully insured with Holistic Insurance Services. 183A Watling Street, Towcester, Northhants NN12 6BX. Tel: 01327 354249. And is insured for protection in respect of: Legal liability to members of the public including Malpractice/treatment cover; Legal liability to members of the public in respect of the sale of goods; Legal expenss cover for legal defence costs in respect of disciplininary hearings and Inland Revenue or VAT investigations.